
State Farm® Insurance Agent Jason Hertel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Diaz
July 28, 2025
"For me the best insurance love my insurance"
Central Oregon Ranch Services
July 25, 2025
"Great service, friendly and helpful staff."
Randy Roberts
July 25, 2025
"Good choice for insurance needs"
Kim Aksamit
July 24, 2025
"Nice people"
Amanda Davis
July 23, 2025
"Always so helpful and clear on all aspects of my policies! Been with the same branch since I was 15!"
Dwight Roofe
July 23, 2025
"Good insurance agent"
Evan Johnson
July 23, 2025
"Riley was very professional and friendly during our conversation discussing policies and what would work best for me. Looking forward to continued business in the future."
"Thanks for the review Evan! Riley is a great agent! Helping you protect what's most important to you, at a price you can afford, is a job we take seriously :-) "
Lisa Johnson
July 22, 2025
"Terrific team here! Super friendly and helpful, would recommend for any and all insurance needs."
"Thanks for taking the time to review our business Lisa, that is exactly how we want our customers to feel :-) We greatly appreciate your business. Enjoy the rest of your summer! "
Hailee Stites
July 22, 2025
"Very helpful when we needed to file a claim for our truck getting hit in our driveway while we were gone. Very friendly and did everything they could to help us out! ☺️"
"Thank you Hailee! Glad we could help make the claim filing process as smooth as possible. We are here to help you with anything we can. We appreciate your business. "
Misael Rubio
July 21, 2025
"really good insurance company. i really feel like a value costumer. always making sure everything is good with my claim!!"
"Thank you for the review Misael! We do value you and your business so glad it comes through in our service. Thanks for the opportunity! "
Jeanieo Jenks
June 30, 2025
"Quick resolve for my parking lot bumper bash. Thanks to Agent Riley for thorough excellent service."
"Glad to hear the claim went smooth Jeanieo! Riley is fantastic and part of a great team of agents here at State Farm Madras. Thanks for recognizing her efforts - we appreciate the review and your business. "
jonathan gomez
June 23, 2025
"State Farm did a really good job helping me out with my claim. My agent and other employees as well were really kind and understanding of my situation thanks a lot I really appreciate the help!!!!"
"Thanks for the review, Jonathon - much appreciated! Glad we were able to help on your claim. Have a great summer! "
Cameron Rodriguez
June 11, 2025
"Great place I’ve had State Farm for year and they have always taken care of me with any I need insurance for"
"We appreciate you taking the time to recognize State Farm Madras, Cameron. Thanks for giving us the opportunity to take care of your insurance needs. Customer Service is a big deal! Have a great summer! "
Kellie Lewis
May 9, 2025
"State Farm Madras is amazing to work with! Super fast, responsive, and very kind people!"
"Thank you Kellie! We appreciate you taking time to leave us a review! Thanks for giving the State Farm Madras team an opportunity to serve you! "
Philip Wilson
May 3, 2025
"I'm continually amazed by the level of service I get from Jason Hertol State Farm. Definitely a cut above the rest!"
"Thank you for the compliment Phillip! We really appreciate the review. Glad you are enjoying the service we provide, we have such a great team. Thanks for your business! "
Katherine Poland
April 25, 2025
"The staff is always friendly and ready to help!"
"Thanks so much Katherine! We have a great team here at Madras State Farm. Sure appreciate your business. Have a great Summer. "
Jake Strode
March 13, 2025
"I been with State Farm several years, very nice people, very helpful, I recently had a claim and Riley Simmons was so nice and would fallow up with me helping me every step of the way, explaining stuff I didn’t know and just a amazing person. All the people in Jason hertel’s office is so wonderful, very family feeling and it’s the only insurance i will ever have. Very grateful to have such great people helping with anything if I should ever have anything happen. Very nice feeling.."
"Thank you Jake! We really appreciate your acknowledgement of our Teams service. We have a great crew that really cares about helping our clients. Riley is a fantastic agent and very dedicated. Thanks again, we appreciate you! "
Rachael (Red High Queen)
March 9, 2025
"If you want your insurance to price to climb every freakin 2 months go with State Farm. I have no accidents. I have no claims and yet every other month.I have to pay seventy dollars plus more a month on two trucks a quad and a house. Does anybody else remember when you used to be a good driver? Your insurance will go down. Now when I ask why my insurance is going up. I am paying for other drivers that have no insurance and houses that are burning in California. Neither of these things should be on my insurance bill."
"I sincerely apologize for your frustration Rachael. Please let me know a good time to visit and I would be happy to address your concerns, including a review of your rate activity and claim history. We do appreciate your business and understand insurance costs can be very frustrating. Thank you. "
Glenn Thacker
March 5, 2025
"After my accident in December the insurance carrier for the man that collided with me used several stall tactics. and after two months of this I asked my state farm team for help — Jason Hertel’s team took over and with the help of an awesome claims department they had most problems solved in a few days. i couldn’t have been happier!! Thanks again"
"Thanks for the great review Glenn! Our State Farm Insurance Madras Team is always happy to help! We are super fortunate to represent State Farm. I've always felt that having a team of agents who really care about our customers, and their experience, can be a game changer. So glad we could make a difference. "
Sara Pina
January 18, 2025
"Thank you State Farm. Everyone in office or on the phone are always so kind and helpful they ressolve matters as soon as possible. 😊"
"Thank you for giving us the opportunity Sara! We enjoy working with you. "
maureen meade
January 16, 2025
"Nicole was very professional and a cheerful and very knowledgeable agent ! She assisted me with a new homeowners policy in a timely fashion … thank you !"
"Thank you for taking a minute to recognize Nichole, Maureen. She is a fantastic agent, and we are so lucky to have her as part of our team. She has been taking great care of customers going on 11 years now! We appreciate your business. "
Nicholas Vergotis
January 10, 2025
"Insurance in madras? Look no further! this wonderful madras team at State farm helped me get out of a HORRID monthly rate and placed me at a full coverage amount that was affordable. The epidemy of what good insurance companies do."
"Thanks for the review Nick! We appreciate the opportunity to serve you! Have a great 2025! "
Melody Gallegos
January 7, 2025
"Everyone is really nice and helpful. That says slot!"
"Thank you for taking a few minutes out of your busy schedule to let us know how we are doing Melody. We appreciate you. "
Skye Shepherd
December 26, 2024
"Great service really feels like they care about you"
"Thanks for the review Skye! You hit the nail on the head, we really do care about our clients and will always put your interests first. Our "give a rip" factor is very high :-) Hope you have a great 2025! "
Misty Cox
December 20, 2024
"I love Jason Hertel State Farm in Madras! We have been with them for over 10 years now and it is who we trust. Jason's team is amazing! They are always quick to help me when needed and they are the friendliest and most professional. Jason is always generous to offer donations to our local charities and youth programs, something that really matters in small town living. They just get it! I simply can not recommend them enough for all your insurance needs!"
"Thank you so much Misty! We appreciate you and your family. I can't emphasize enough how much your review means to us. We work hard for our customers and community in so many different ways. We don't do it for recognition, but it does feel good when our efforts are recognized. Thanks again, Merry Christmas! "