State Farm® Insurance Agent Jason Hertel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Miskimens
September 24, 2026
"Fantastic staff. Super fast responses. Easy to work with. The team displays actual interest and concern in our needs and insurance coverages. Been a State Farm customer for decades and this is the best agent team we have had in 5+ states. Highly recommended."
Christine Harris
September 22, 2026
"Outstanding customer service!!"
Dayana Lopez
September 21, 2026
"Shayla was helpful throughout our call and friendly. Great customer service"
Jon Young
September 15, 2026
"I have been a customer for for over a decade because of the great customer service. You never have to talk to a robot before speaking to an agent."
derik schaffer
September 15, 2026
"Great people! Always helpful!"
Cris Maldonado
September 9, 2026
"Helped me out with my insurance and my loans as well. I really appreciate them and they are amazing to work with!"
"Cris, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Hope you had a great summer. "
Tina Jorgensen
September 4, 2026
"The staff are always so friendly and helpful. They are eager to help and go above and beyond to make you feel comfortable when you are in their office. I can’t say enough about them! They are all so amazing!"
"Thanks so much for the amazing review, Tina! We really appreciate your support and recognition. It's so encouraging to hear that we make clients feel comfortable in a business that doesn't always feel that way. Thank you! "
Amanda Norris
September 3, 2026
"Wonderful staff! Great rates! Fast response! Been a customer for over 6 years and absolutely adore them! Definitely recommend!"
"Wow - thank you for the amazing 5-star review Amanda! It means a lot to our team here at the Madras State Farm to know you had such a great experience with us. We appreciate your support. "
Marty
September 2, 2026
"I have been with State Farm Insurance for 50 years and have had excellent service from every location. This office is no exception. I have had cars, RV’s, homes, and life products. Jason and his staff are always great to work with, they remember you when you call, are very efficient and helpful. I highly recommend!"
"Hey Marty, thank you for the 5-star review of Jason Hertel’s team - we really appreciate your kind words! Your feedback and loyalty mean so much to our Madras office and State Farm. We are so thankful for you, your business, and the support. Hope you are enjoying the Fall weather! "
J J
August 31, 2026
"Exceptional office staff. Always professional and helpful and kind. Would recommend. They insure all my things, car, truck, house, personal liability!"
"Thanks for the great review JJ! We appreciate your business, vote of confidence, and recommendation. It means a lot. "
Willie Mcknight
August 31, 2026
"Always upbeat, great group of people.. best rates and always looking after said policies holders ( me)"
"Thanks so much for the great review, Willie! We’re thrilled to hear you had such a positive experience with our insurance team here in Madras. We really do have a great team that truly cares about taking care of you and all of our customers. "
Natalie McElroy
August 29, 2026
"Absolutely amazing office, with amazing customer service."
"Thanks for the great review, Natalie. "
Marco Correa
August 26, 2026
"Super helpful and always willing to go above and beyond for customers. Thank you guys."
"Thanks for taking the time to leave us a review Marco. We are always looking for ways to meet and exceed expectations for our customers. We greatly appreciate the acknowledgement, and your business. "
James Struck
August 25, 2026
"Great people at a good price"
"Thanks for the great review, Jim! We really enjoy working with you and your family. "
Glendon Smith
August 24, 2026
"Melinda in the Madras office was very friendly, helpful, and professional."
"Thanks Glendon! We appreciate you taking the time to let us know how we are doing. Melinda is a great agent with 20+ years of experience. "
Rodeo Oregon
August 20, 2026
"Great staff to work with, very helpful and patient with all of our questions!"
"Thank you! We love helping our clients with anything we can. 👍🏻"
Shane Crowe
August 20, 2026
"Very amazing experience customer service is always exceptional. Love the ladies in madras!!"
"Thanks so much for the great review, Shane! We’re thrilled to hear you had such a positive experience with our insurance team here in Madras. "
Juniper Yi
August 20, 2026
"Amazing over the phone customer service. Figured out my billing issue in less than 5 min!"
"Thank you so much for the 5 stars, Juniper! We really appreciate your support. "
Nieca Kentner
August 19, 2026
"Always happy to help me with any and all questions! All staff has been amazing to deal with, couldn't be happier!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we are meeting your expectations. Thank you, Nieca. "
Susan Gilbertson
August 14, 2026
"We have been with Jason for about 20 years. He and his crew have always been amazing to work with."
"Thanks so much for the review, Susan! We enjoy working with you. Thanks for so many years of loyalty and trust. Hope you and your family are doing well. "
Alahna Miles
August 12, 2026
"Since I move from Portland to madras I’ve been with State Farm and they are always so wonderful and answer any question I have and always have a solution to my questions"
"Thanks for the 5-Star review, Alahna! We greatly appreciate your support. "
Shantell Johnson
August 12, 2026
"Love this office! They are always so helpful"
"Thank you so much for the 5 stars, Shantell! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Luke Friederichs
July 21, 2026
"Always a pleasure working with the State Farm employees here."
"Thank you so much for the 5 stars, Luke! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Have a great summer. "
Darek Clanton
July 16, 2026
"Professional, courteous, kind, honest, and uplifting customer service!
Like the jingle (like a good neighbor, State Farm is there)."
"Wow - thank you for the fantastic 5-star review! It means a lot to our team here in Madras to know you had such a great experience with us. Hope you enjoy the rest of your summer. "
Kenny Wolfe
July 15, 2026
"Air conditioning felt good."
"Thanks for the great review, Kenny! Glad you enjoyed our office :-) "