State Farm® Insurance Agent Jason Hertel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dana Stevens
October 10, 2024
"The office staff, especially Riley, are quick in their communications and are eager to help!"
"Thanks for taking the time to leave us a review Dana! Our State Farm Madras Team cares a lot about taking great care of our customers! Yes, Riley is outstanding, and we are so fortunate to have her on our team. "
Gary Hertel
September 5, 2024
"The best agent I have ever dealt with--on top of that, he's my son :) Love his new office!"
"Thank you! I had a great teacher! :-) Super thankful for an awesome team of agents in my office. "
mrfredcoletta
August 20, 2024
"Great agency. People in this office do what they say they will! No excuses. Nicole was especially helpful."
"Thank you Fred! We have a great Team here in Madras and Nichole is a top-notch agent. We appreciate you! "
Tony
August 14, 2024
"Very pleasant experience working with this team, Austyn was very kind, knowledgeable and responsive, he made sure I got the best possible value for my coverage."
"Thank you Tony! Austyn is a super helpful customer focused agent, like the rest of our team. We strive to provide a great experience for our customers and our "give a rip" factor is very high. Thanks again for taking the time to recognize our efforts. We appreciate the opportunity. "
Alaina Olson
August 6, 2024
"We switched to Jason hertels insurance office back in 2021 and they’re the kindest company to work with. Nicole is our agent that we usually work with and she is incredibly kind. We had just had our baby boy when we started at State Farm and Nicole would go out of her way to consider phoning me at times she thought the baby would be sleeping and now years later whenever we talk she will always bring up our boy and ask how he’s doing. I’ve also spoke with Melinda and Austin a few times and they’re as equally pleasant as Nicole. We always tell everyone if you're looking for insurance in madras go to this State Farm first and you won’t have to look again."
"Thank you Alaina! So nice of you to recognize our efforts to provide great personalized service. Our State Farm Madras team is tough to beat. Nichole, Melinda, and Austyn are fantastic and bring over 35 years of experience between them. We have a few more great team members as well if you can't get ahold of one of them. :-) Leaving us a great review and referring folks to our office are some of the greatest compliments we can get. So, thanks again! "
Angela E. Raber
July 31, 2024
"*Competitive rates *Super helpful, friendly customer service *Willing to help with any questions, billing issues, or comments * Will go that extra mile for their clients *I've had a couple accidents occur and they consoled me and helped me thru everything *Just wish they were available 24/7 as one accident was at night * Definitely recommend their service"
"Thank you Angela! We appreciate your business and taking the time to leave us a review! We take great pride in providing next level customer service so it's always nice to hear we are on the right track. We do have 24-hour- service but you will get a call center after business hours which I know is not always the same as an agents office you have a relationship with. Thanks again for your feedback. "
Erick Alvarado
July 10, 2024
"Melinda Turek was very nice and helpful. I was helped in a timely manner."
"Thanks for the review Erick! Melinda is coming up on 20 years with our office and is an amazing agent. We are so fortunate to have her on our Team. Thanks so much for your business. "
Carrie Lausmann
June 28, 2024
"They are amazing. Very nice and friendly, fast and efficient."
"Thanks for the great review Carrie! We appreciate you taking some of your valuable time to let us know how we are doing. We enjoy working with you! "
Pamela Walker
May 3, 2024
"The staff is very nice and friendly. They’ve been very helpful whenever I’ve had a situation arise."
"We appreciate the review and kind words Pamela. We have a dedicated hard-working Team. Thank you for allowing us to help you navigate the insurance world. We enjoy working with you. "
Jessica Szacik
April 29, 2024
"Great customer service!! We have been with this company for 25 years."
"Thanks for the Review Jessica! We enjoy working with you and Matt and appreciate your loyalty and many years of business. "
Joseph webber
April 25, 2024
"Jason Hertel State Farm is amazing and super efficient, Riley was very helpful. I would highly recommend this office to anyone!"
"Thanks for the great review Joe! We sure appreciate the kind words. Riley is an outstanding agent and takes great pride in taking care of our customers. "
Lizet Roman
April 22, 2024
"Always has the best customer service especially over the phone, I appreciate that!"
"Thanks for the review Lizet! We know your time is valuable so appreciate you taking the time. We take pride in doing business the way our customers prefer, whether that be calling in, walking in, or "clicking in" from an email, text, or on-line account. :-) Thanks so much for your continued business. "
E Lamar Yoder
March 29, 2024
"Jason and Nicole are great to work with. They saved me money and got all my insurances set up without any glitches. Love working with you and will refer you to other clients and friends. Thank you so much!!"
"You bet Lamar! Thank you! We appreciate the review, referrals, and opportunity to work with you! "
Riley Flowers
January 27, 2024
"Amazing customer service with a welcoming attitude!"
"Thanks for the great review Riley! We appreciate the kind remarks as well, that's exactly what we are shooting for! "
Micah R Stalberg
December 23, 2023
"Kind, patient, and clear"
"Thanks for the 5 Star Review Micah! We appreciate you taking the time to recognize our office. We have such a great Team here at Madras State Farm. Thank you for allowing us to serve you! Merry Christmas! "
laureyanne kendall
August 26, 2023
"Fabulous!!! Customer service is awesome! Highly recommended!"
"Thank you for the great review Laureyanne! Our team of agents work super hard to provide the very best customer service! So nice of you to recognize our efforts. Thanks again. "
helen black
August 24, 2023
"Always remember my name an take care of my problem"
"Thank you Helen! We are so fortunate to have such loyal customers like yourself. We appreciate you, and the review! Enjoy the rest of your Summer. "
Robin DeWhitt
July 4, 2023
"The people at this office are always pleasant to talk to and answer my questions quickly and cheerfully. They provided my son with a better first-time insurance policy than the other companies we looked at."
"Thanks for the kind words, and review Robin. I'm glad we were able to help your son as well. Thanks for trusting State Farm and our office to take care of your insurance needs. We take pride in our customer service and enjoy working with you. Have a great Summer! "
alexander males
June 29, 2023
"Nice friendly and helpful."
"We appreciate the Review Mike - thank you for taking the time to let us know how we are doing. Thanks for your business! "
Cullen M. Doyle
June 21, 2023
"Very Friendly. Love having my agents local."
"Thanks for the Review Cullen! We appreciate your business and enjoy working with you. Have a great Summer! "
Paul Dawes
March 30, 2023
"I really appreciate the service they provide."
"Thanks Paul! We appreciate you too! "
Mindy Cox-Bland
March 13, 2023
"Awesome, quality service and staff dedicated to meeting your insurance needs"
"Thank you Mindy! We love working with your family! "
Rex Bitner
March 8, 2023
"Awsome service worked with me didn't hang up to figure out what was going on would recommend statefarm to others"
"Thanks Rex! We take pride in delivering great service! We appreciate the acknowledgement. Thanks for doing business with State Farm and our office. "
Holli Papasodora
February 13, 2023
"I love being able to walk in and get everything taken care of face to face. Everyone in the office is so helpful."
"Thanks for the great review Holli! The ability to walk-in, call-in, or click-in is something that many of our clients appreciate - we are in the communities we primarily serve. Thank you for your business, we enjoy working for you. "
Scott Hayes
February 5, 2023
"Always attentive and helpful with a side of courteous."
"Thank you Scott! We have always enjoyed working with you over all these years. We appreciate you. "