State Farm® Insurance Agent Jason Hertel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy Smith
October 7, 2026
"Staff was super friendly and very helpful. Shala answered all my questions in a timely manner. Very polite and professional."
Jon Young
October 1, 2026
"I have been a customer for over a decade because of the great customer service. You never have to talk to a robot before speaking to an agent."
"Thanks so much for the great review, Jon. Our strategy is to blend great technology with real people. We appreciate your business and loyalty for so many years."
Ande Nimmo
September 30, 2026
"Have been with Jason's office for a little over 5 years and State Farm for over 40 years, been very satisfied for their exceptional service."
"Thanks so much for the amazing review, Ande! We really appreciate your support and loyalty to State Farm and our office!"
Marc Faulconer
September 30, 2026
"Great service from accounts manager Melinda!"
"Thanks for the great Review, Marc! Melinda is a fantastic agent with over 20 years of experience with our Madras State Farm office! We appreciate you. "
Aaryn
September 29, 2026
"Very helpful, answered immediately!"
"Thanks for the 5-Star review Aaryn! Thank you for taking the time to let us know how we are doing. "
Clinton Cheney
September 29, 2026
"Great service and always willing to answer questions."
"Thanks for the 5-Star review Clinton! We greatly appreciate your business. It's been fun watching your girls dominate the basketball court :-) "
Scott Miskimens
September 24, 2026
"Fantastic staff. Super fast responses. Easy to work with. The team displays actual interest and concern in our needs and insurance coverages. Been a State Farm customer for decades and this is the best agent team we have had in 5+ states. Highly recommended."
"Thank you for the fantastic review Scott! That is a great compliment. We appreciate you taking the time to let us know how we are doing. Thanks so much for your continued support. "
Christine Harris
September 22, 2026
"Outstanding customer service!!"
"Thanks for the acknowledgement, Christine! We greatly appreciate you taking the time to let us know how we are doing. Great customer service while helping our clients recover from the unexpected and preparing for the future is what we are all about. "
Dayana Lopez
September 21, 2026
"Shayla was helpful throughout our call and friendly. Great customer service"
"Thank you, Dayana! Shayla loves working with our customers. We are lucky to have her. Thanks for taking the time to recognize her and our office. "
derik schaffer
September 15, 2026
"Great people! Always helpful!"
"Thank you Derik! We aim to please :-) We appreciate the review. "
Cris Maldonado
September 9, 2026
"Helped me out with my insurance and my loans as well. I really appreciate them and they are amazing to work with!"
"Cris, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Hope you had a great summer. "
Tina Jorgensen
September 4, 2026
"The staff are always so friendly and helpful. They are eager to help and go above and beyond to make you feel comfortable when you are in their office. I can’t say enough about them! They are all so amazing!"
"Thanks so much for the amazing review, Tina! We really appreciate your support and recognition. It's so encouraging to hear that we make clients feel comfortable in a business that doesn't always feel that way. Thank you! "
Amanda Norris
September 3, 2026
"Wonderful staff! Great rates! Fast response! Been a customer for over 6 years and absolutely adore them! Definitely recommend!"
"Wow - thank you for the amazing 5-star review Amanda! It means a lot to our team here at the Madras State Farm to know you had such a great experience with us. We appreciate your support. "
Marty
September 2, 2026
"I have been with State Farm Insurance for 50 years and have had excellent service from every location. This office is no exception. I have had cars, RV’s, homes, and life products. Jason and his staff are always great to work with, they remember you when you call, are very efficient and helpful. I highly recommend!"
"Hey Marty, thank you for the 5-star review of Jason Hertel’s team - we really appreciate your kind words! Your feedback and loyalty mean so much to our Madras office and State Farm. We are so thankful for you, your business, and the support. Hope you are enjoying the Fall weather! "
J J
August 31, 2026
"Exceptional office staff. Always professional and helpful and kind. Would recommend. They insure all my things, car, truck, house, personal liability!"
"Thanks for the great review JJ! We appreciate your business, vote of confidence, and recommendation. It means a lot. "
Willie Mcknight
August 31, 2026
"Always upbeat, great group of people.. best rates and always looking after said policies holders ( me)"
"Thanks so much for the great review, Willie! We’re thrilled to hear you had such a positive experience with our insurance team here in Madras. We really do have a great team that truly cares about taking care of you and all of our customers. "
Natalie McElroy
August 29, 2026
"Absolutely amazing office, with amazing customer service."
"Thanks for the great review, Natalie. "
Marco Correa
August 26, 2026
"Super helpful and always willing to go above and beyond for customers. Thank you guys."
"Thanks for taking the time to leave us a review Marco. We are always looking for ways to meet and exceed expectations for our customers. We greatly appreciate the acknowledgement, and your business. "
James Struck
August 25, 2026
"Great people at a good price"
"Thanks for the great review, Jim! We really enjoy working with you and your family. "
Glendon Smith
August 24, 2026
"Melinda in the Madras office was very friendly, helpful, and professional."
"Thanks Glendon! We appreciate you taking the time to let us know how we are doing. Melinda is a great agent with 20+ years of experience. "
Rodeo Oregon
August 20, 2026
"Great staff to work with, very helpful and patient with all of our questions!"
"Thank you! We love helping our clients with anything we can. 👍🏻"
Shane Crowe
August 20, 2026
"Very amazing experience customer service is always exceptional. Love the ladies in madras!!"
"Thanks so much for the great review, Shane! We’re thrilled to hear you had such a positive experience with our insurance team here in Madras. "
Juniper Yi
August 20, 2026
"Amazing over the phone customer service. Figured out my billing issue in less than 5 min!"
"Thank you so much for the 5 stars, Juniper! We really appreciate your support. "
Nieca Kentner
August 19, 2026
"Always happy to help me with any and all questions! All staff has been amazing to deal with, couldn't be happier!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we are meeting your expectations. Thank you, Nieca. "
Susan Gilbertson
August 14, 2026
"We have been with Jason for about 20 years. He and his crew have always been amazing to work with."
"Thanks so much for the review, Susan! We enjoy working with you. Thanks for so many years of loyalty and trust. Hope you and your family are doing well. "